How Do I Fix My Email? It's Not Working!

Are you having any of these problems with your email?

• Won't send.
• Won't receive.
• Keeps asking for user name or password.

Get weird pop-up errors in Outlook or Outlook Express.

If you're having any of these problems, turn your computer off and leave it off for at least 30 seconds. This will give the memory time to clear and the Shaw Email Support +1-877-353-4243 Phone Number. Simply re-restarting the computer CAN help, but a complete shut down and re-start will fix email problems 95% of the time.

If you're still having problems, please read further down this list...

Triple and Quadruple Check ALL your settings Check your settings and check them again.  Settings should be in ALL lower case.  Telus  Email Helpline +1-877-353-4243 Phone Number your email account name and your POP and SMTP server names.  (If you're unsure about how to input these, check out our page on how to set up email by clicking here).

Pay particular attention to these items:

• POP Server
• SMTP Server
• Account Name
• Account Password

If you host your web site and email with Busy Brain, both your POP and SMTP server should be:

There are exceptions to this when it comes to Local SMTP Settings.  If your Internet Service Provider has a policy that you must use their settings for the SMTP server setting, please click here, or contact Busy Brain.

Your account name should be your email address in all lower case.   So, if your email address is Hotmail  Help +1-877-353-4243 Phone Number, your account name would be Hotmail  Helpline +1-877-353-4243 Phone Number. Click here for more information on account name settings.

Check your Virus Scan Software

Open up whatever software you use to check email for viruses and double check the settings.  Some software can be set to check outgoing email for viruses, Roadrunner Email Support +1-877-353-4243 Phone Number you problems if you use email stationery, graphics, or attachments when you send email.  Trying telling the software not to scan OUTGOING mail.

Try a local SMTP setting

The SMTP (Small Mail Transfer Protocol) is what sends email FROM your computer.   Roadrunner Email Support +1-877-353-4243 Phone Number, ISPs (Internet Service Providers) allowed mail to flow through their systems on the way to a server that would hopefully check it for spam, viruses, and spyware.  More and more local ISPs are NOT permitting this anymore, and are insisting that you use their server for these functions.

This is their way of helping to cut down on destructive email.  Bell South, Verizon Email Support +1-877-353-4243 Phone Number, Bell of Pennsylvania, Bright House and others are now doing this, and it seems to be happening one state at a time.  North Carolina and Ohio ISPs seem to be at the forefront of this movement, but Busy Brain has now heard from customers in Georgia and Texas who are starting to encounter this change.

Quite simply, while it's a good idea for the ISPs to take a more active role in helping to monitor destructive email, it also causes customers to have to make changes to their settings without prior notice.